$113B+ in assets | 4,500+ employees
SeeEverything partnered with a leading regional bank to streamline compliance operations, increase QA coverage, and reduce frontline burden. The results demonstrated clear improvements in execution, accuracy, and cultural uplift — all without additional headcount.
QA team productivity in 12 months
Reduction in human errors such as call evaluations
Decrease in time spent on compliance activity per frontline banker
By centralising fragmented frameworks and introducing automated QA workflows, the bank reduced effort spent on compliance and minimised risk exposure. Fewer evaluation errors led to a drop in complaints and a measurable lift in customer satisfaction.
With higher QA capacity, one team doubled its coverage from 10 to 20 control frameworks, expanding oversight without growing the team — a clear example of how human understanding and structured execution can drive scalable impact.
SeeEverything helped significantly increase the efficiency and effectiveness of our QA teams.
- Head of Compliance
