SeeEverything Partner Code of Conduct

 

This Code of Conduct has been developed to provide a framework to assist SeeEverything Partners in managing client relationships in a cloud context, and to help prevent or deal with any disputes that they may have with their clients, partners, or employees that may involve use of the SeeEverything platform.

This Code does not attempt to answer every question or address every issue that may arise. SeeEverything recognises that Partners must act in the interests of their clients and may be subject to various professional standards. This Code is intended to supplement, and not detract from, those principles.

 

1. Scope 

1.1. This Code of Conduct (Code) applies to coaching providers, compliance consultants or providers of consulting services that have accepted the SeeEverything Partner Agreement (Partners).

1.2. In addition to helping Partners manage client relationships, this Code is intended to provide some guidance on disputes that may arise in connection with the SeeEverything Platform, including:

a) fee disputes between Partners and their clients (Clients) which may threaten access to a SeeEverything subscription by a business that uses SeeEverything; or

b) any other SeeEverything subscription ownership or access disputes, such as between Partners and their Clients, Partners and their employees or agents, or two or more persons with an interest in a Partner’s business.

 

 

2. Informing Your Clients About SeeEverything

 

2.1. Partners play a key role in educating prospective Clients about their options for setting up their business on SeeEverything. Partners should discuss and seek a written acknowledgement from their Client about who, between the Client and the Partner, will be the “Subscriber” that ultimately controls access rights to and is responsible for payment of the SeeEverything subscription (as described in SeeEverything’s Terms of Use).

2.2. Partners should provide materials to Clients, which might be incorporated into a letter of engagement or other document, that cover the following matters:

a) a brief explanation that cloud computing services involves the storage of files on remote servers operated by third parties, which in SeeEverything’s case, involves the use of hosting providers in the United States of America;

c) the nature of user roles on SeeEverything, and in particular that the Subscriber to a SeeEverything subscription has the ability to control access rights to a SeeEverything subscription; and

 

2.3. Partners should make every effort to ensure that their employees, agents, and Clients maintain sound information technology security practices, including, for example:

a) requiring staff and Clients to use 2-step authentication within SeeEverything;

b) implementing industry standard measures such as appropriate password management practices and ensuring appropriate anti-virus/malware software is in place;

c) seeking advice and reviews of security practices from time to time; and

d) taking advantage of guides and resources on IT security.

2.4. This clause 2 does not contain an exhaustive list of matters to be addressed with Clients.  

 

3. Administration of this Code

 

3.1. SeeEverything expects that its Partners will observe and comply with this Code and that, in doing so, Partners will be able to more effectively manage any disputes that may occur with their Clients in relation to the SeeEverything Platform.

3.2. Where SeeEverything becomes aware of a dispute between a Partner and a Client, SeeEverything expects that in most cases the parties will be able to resolve the dispute directly between themselves (particularly if the above guidance is followed), which may involve alternative dispute or formal dispute resolution mechanisms.

3.3. SeeEverything will endeavour to accommodate any agreed outcomes of dispute resolution processes, provided that such outcomes are reasonable and otherwise consistent with the SeeEverything platform and SeeEverything Terms of Use.  In the event that any parties are not able to resolve their dispute privately, SeeEverything will comply with an order from a court that has jurisdiction to hear the matter under SeeEverything’s Terms of Use. In some cases, SeeEverything may be unable to take any action in the absence of a court order or mutual agreement of the parties.