Banking Frontline Insights with Maria Tedesco
Join your hosts, Dave Martin and Jim Bywater, for candid conversations with banking industry leaders on frontline engagement. From strategies and best practices to challenges and lessons learned, you will gain valuable insights about improving frontline engagement to drive CX, employee retention, positive culture, and compliant growth for your financial institution.
In this first episode, Maria Tedesco, the President and COO of Atlantic Union Bank, shares her insights about the importance of frontline teams for outstanding customer experience.